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Tuesday, December 07, 2004

1st day at SHTM.

i am having a splitting headache. its throbbing so badly.. my brain threatens to splurt out anytime and put me at ease forever. *pain*

blame the poor ventilation. its really so stuffy in there. add the 14 staff with 30 customers in queue, each bringing with them 1 spouse and 2 kids = suffocating hell. OMG!! its a MONDAY and starhub is so f**king busy/crowded. on a MONDAY?? unbelieveable. we have a crowd thats equivalent to a weekend back in the glorious post As, pre uni days. its like one person buying phone and the whole family is here to commemorate this "special" moment. (you can add a *gasp* here.. as i take out the phone that they are purchasing. then, the mother in tears and the granny fainted out of happiness.)

i knew it.. we attract crowds. hahahaha.

blame the aggressive promotion the telcos have during end of the year. (we are giving away free HP Compaq Presario Desktop for MaxOnline 3000 and Toshiba 21" TV for CableTV. *terms and conditions apply. dun ask me. call 1633.)

thank goodness i am OFF tmr!! yay~ and i m going SENTOSA with my 26/02 babes. my love handles are like spilling over my bikini bottom. argh.. i better do something soon. soon? ya.. soon. i m just this FAT LAZY BUM. (or maybe i m getting into the festive mood. its XMAS. i m dressing up as Snow woman this year. get it?)

today.. work is fine. its so busy.. there's no time for anyone to teach you or anything. so i m practically working and learning at the same time. yet must be able to compose myself and act like i noe my stuff in front of customers.

me: psssst xiang.. u rmbr how to create an E/D?
xiang (giving me an amused look and finally said): i forgot. hahahaha.
me (getting desperate, meanwhile pretending everything is fine in front of the cust.): ask yiyi.
yiyi: huh.. i aso dunno leh.

up to this point.. its basically idiots asking idiots. then finally, we start asking someone outside our ring of idiots.

randy/kim/lynn/rachel: blah blah blah blah blah..
me, xiang, yiyi (in unison): oh.. ya hor.

duh!? i wonder how many brain cells i must have killed today. but i must have revive a few dead ones too. sitting there with my customer.. nobody ard to help.. trying hard to recap which button to click. viola! (after like 5 mins.) the main idea is to act like u noe ur stuff damn well even if u noe nuts. act busy, not helpless. thats true mastery. otherwise, some customers tend to climb all over you. something i learn since day one of hubbing.

adrian is not ard today. and prior today, he told jeannie we noe everything. (we are like " he really said that? huh..") at the end of the day, the manager, jeannie, actually said she is so proud of the 3 girls. thats us, all right. haha. yaya.. i think we did great too.

(trying to be humble.. trying.. trying.. lalala~)

no, we are invincible. ahhahahaha...


** dun try to step on our toes. we may look harmless and maybe quite nice.. frankly speaking, we are like frankenstein+dracula+mojojojo add together. so shut up!

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