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Thursday, December 16, 2004

counting down to d time i'll c u again..

i cant sleep!!! for obvious reason.. COLLIN GOH IS COMING TO SINGAPORE. heh.. yes... he is returning from TAIWAN in approximately 2 hours i suppose. i am so excited.. am going to the airport to pick him up later.. at about 6 am cos he gonna spend some time with his platoon mates, breakfast i think, before we head home together. like for the 1st time after 3 weeks..

i can't sleep cos..
1) i am too excited.
2) i fear if i sleep, i will over sleep and miss picking him up at the airport.
3) my bed is too messy, sprawled with clothes cos i cant decide what to wear. haha.

yuppie.. yay~ i am a happy girl once again. temporarily stop hubbing for 4 days. yay~ thank goodness. the past 10 days of hubbing literally sap all the energy out of me.. i m like a walking zombie.

my last day of hubbing was ok only. nothing fantastic.. but i m going to lose my voice if i have to talk any more.

then come this customer who spoils my day by being terribly irritating.. 1st, by being ignorant. but ignorance is ok if he had quietly listen to me since he asked everything under the sun. but NO! he choose to interrupt whatever i was trying to tell him and give me the "Wait wait wait.. you listen to me" shit. i hate that. it just irritates the hell outta me. cos in the very 1st place, i hate it when ppl tell me to shut up. he din.. but by interrupting my words and speaking louder to override my already hoarse voice so as to make me not speak and listen to his ignorance is bad enuf. hello! i m trying to make ur pea size brain understand whats coming out of my mouth. i wanna strangle him on the spot i tell you. he practically ask me everything.. even what the pictures on the protective cover of the phone screen means. and repeat everything i say afraid i or starhub may cheat an xtra cent out of him. then he has this $2oo voucher starhub issued.. and insisted to make full use of his voucher. does not have a phone in mind and refuse to go around the shop to look at the phones on display. $88 too cheap.. dun want. must be ard $2oo or slightly more aso nvm, or so he says. what do you fucking expect me to do? (excuse me.) show you every phone that allows you to utilise ur damn voucher fully. yes.. thats what he expect and thats what i did. i showed him a total of 7 phones. still have the atrocity to implied that it is starhub fault that we do not have the phone he wants in stock, and we cannot let him place reservation for that phone. and what if the voucher expire and the stock nv comes by then which he thus proudly concludes.. its starhub fault. as everyone throws me a sympathetic look.. my blood boils but suppressing that very explosion, i tried to explain to him LOUDLY AND SLOWLY like he's slow and stupid. funnily, my colleague thot i was being very patient with him. i manage to pull off a "its ok.. you gotta know what you are buying." when he goes "sorry ah.. i ask so many qn. but its ok la.. its all related to what i am buying." yeah right. whatever. at least.. he will not be back at our shop for at least one year before he comes back to do a early upgrade and i suppose aggravate the hell outta another of my colleague then.

ok.. enuf of my grumbling. i can go on forever. so many "challenging customers".. just too bad i cant make them all happy. in fact, with their damn attitude.. i really dun care if you are satisfied with my service or not. its a two way thing alright? theoretically, customers are always right. but do you really believe in theory? haha.. you must be kidding. working in starhub makes me realise i m not that good as i thot i will be in customer service after all. some ppl just push it too far and i am just not one who will take ur shit just lidat. i think.. i still got alot to learn in this area.

at least 4 good things happen today to neutralise this event.

1) sylvester is back at starhub today. so happy to have him around again! only that we are all separated.. jonnie at recept, me at processing and syl at admin. heh.. its nice just seeing him.

2) had a wonderful lunch at cafe cartel with jonnie, syl and mei en. soup of the day: Cream of Mushroom. yummy. free flow of bread with lotsa butter, cheese and bacon bits. hmm..


3) i met elaine chee. my primary school.. i think i can say.. best fren. i dunno if the feeling is mutual cos i m always so happy to see her but she seems to maintain this distance, like "hey, we are alright not very close" kinda attitude. i was hoping for a nice hug. smiling brightly asking how you have been. apparently that nv happens.. as yet.


4) THANK YOU LYNETT!!!!!!!!!!! thanks babe.. appreciate ur help! i got my niks cleanser already.. all thanks to lynett who help me get it when she went down to maple. save me the trip. thank you many plenty. and even delivery right into my hands at starhub. omg.. thanks thanks. how can i ever thank you enuf? THANKS alot!!

ooh.. its already 0426 now.. i'll be seeing my dearest soon. i think i m fortunate cos you hear how ppl get bored of each other company after some time, how some couples always quarrel, how love lessen overtime.. for us, i think its not the case. i still get excited to see him. we enjoy each other company. i love him more day by day. we know each other well enuf to know what will spark off a quarrel and if it happens, how to remedy it (most of the time).

i figured we will be together for at least 13 yrs if i were to be married to him when i am 28 yrs old. a great feat indeed. so i learn the best way is to not think of it at all and enjoy the moment when we are still together. in collin's words, let nature takes its course.

i m loving every moment to bits..

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